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Continuous Improvement Efforts

The long term success of our medical center is dependent on our ability to provide the highest level of patient satisfaction. It is not just our hope, but our expectation that all patients will receive a positive and pleasant experience.

Satisfaction
Please rate your level of satisfaction regarding the topics below: 1 = not satisfied at all 5 = very satisfied
     
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1. How would you rate your overall satisfaction with your visit  
 
2. Length of time you waited to obtain an appointment  
 
3. Courtesy of the person who answers the phone  
 
4. Friendliness of the person at the front desk  
 
5. Length of time you waited in the reception area  
 
6. Courtesy of the person who took you to the exam room  
 
7. Length of time the healthcare provider spent with you
 
      Select one: Physician  Physician Assistant  Nurse Practitioner
8. Explanation of the treatment plan  
 
9. Length of time available to answer all of your questions  
 
10. Explanation of the purpose of prescribed medications, dosages, and any side effects  
 
Understanding
Please rate your level of understanding of the topics below: 1 = not understood at all 5 = very well understood
     
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1. Your main medical problem  
 
2. What you need to do about your problem  
 
3. Why you need to follow instructions  
 
4. How to contact our office  
 
 
Please inform us on how we could improve our service:
 
Your Email Address (required)

Security Code (required)


         
               

 

 



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